This Privacy Policy describes how Your Time ("we", "us", or "our") collects, uses, stores, and protects your personal information when you visit our website or submit a request for a cash offer on your property. We are committed to handling your information responsibly and transparently.
1. Information we collect
We may collect the following types of information when you use our website or request an offer:
- Personal information: your name, phone number, email address, and the property address you provide through our intake form.
- Property information: details about the home, condition, timeline, and any other information you choose to share about the property.
- Communication data: records of calls, emails, text messages, and other correspondence between you and our team.
- Technical data: IP address, browser type, device information, pages visited, and referral information collected through cookies and analytics tools.
- Advertising identifiers: Google click IDs (such as GCLID, GBRAID, or WBRAID) that help us measure the effectiveness of our advertising campaigns.
2. How we use your information
We use the information we collect to:
- Contact you about your property and provide a no-obligation cash offer.
- Evaluate the property and prepare a fair offer based on the details you provide.
- Coordinate calls, meetings, and the closing process if you choose to move forward.
- Improve our website, marketing, and customer experience.
- Comply with legal obligations and protect our rights.
- Measure and optimize the performance of our advertising campaigns.
3. How we share your information
We do not sell your personal information. We may share your information only with trusted service providers who help us operate our business, such as:
- Customer relationship management (CRM) and lead management platforms.
- Calling, messaging, and communication service providers.
- Analytics and advertising platforms, including Google Ads and Google Analytics.
- Legal, financial, or title professionals involved in a real estate closing.
These third parties are contractually required to use your information only for the services they provide to us and to protect it in accordance with applicable privacy standards.
4. Cookies and tracking technologies
We use cookies and similar technologies to understand how visitors use our website, to improve functionality, and to measure the effectiveness of our advertising. This includes tools such as Google Analytics and Google Ads conversion tracking.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how certain features of the website work.
5. Data retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request deletion of your information, we will make reasonable efforts to remove it from our active systems, subject to legal or operational retention requirements.
6. Your rights and choices
Depending on your location, you may have rights to access, update, correct, or delete your personal information. You may also have the right to object to or restrict certain processing activities.
To exercise any of these rights, or to ask questions about your information, please contact us using the information below. We will respond to your request within a reasonable timeframe.
7. Information security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children's privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@yourtime.tech
- Phone: (825) 288-6387
- Website: yourtime.tech